These are a few of the items ops agents are equipped to complete
Coordinate shipments – documentation for ground transportation, bookings, and cargo tracking, as well as handling customer queries.
Provide timely updates to customers regarding any problems or delays with shipments. including possible solutions to overcome issues.
Develop constructive and cooperative working relationships with those on the Logistics Team as well as cross-functionally.
Processing of all bonded documentation with US Customs (7512/1. E, TE, I.I including closing the bonds).
Processing of all invoices with the entry of all data included Back -up, POD and any document required)
• Comply with the Company’s Handbook and applicable laws, regulations, and procedures.
Our agents are drilled and trained in industry processes,ready to become an extension of your team.Assisting both new and established trucking companies in reaching their full potential and streamlining their system.